What information do we collect?
We have several services that require the supply of personal information. When you contact us, we will ask for contact details such as your name, email address and telephone number. When you purchase a season ticket, we will also ask for your postal address.
Any contact details that you give WWAA are held securely and used only for the purposes of running our association and keeping you informed of season tickets, seat allocation, confirmation of payment of ticket purchase and details of our concerts, other local concerts and any other information specifically concerned with WWAA.
Season Ticket Holders: When you provide personal information your address and telephone number is held securely by our Season Ticket Administrator and is not given to anyone else. Your name and email address is added to our mailing list so that we can keep you informed of upcoming events. This information is held until you tell us to delete it.
Gift Aid: If you make a donation and sign a Gift Aid form we are required by law to keep this for six years from the date of the last donation made by you. Your information is held securely by us and we communicate it to the HM Revenue and Customs in order to claim tax relief. It is otherwise only seen by Trustees of West Wight Arts.
Bursary: We hold a biennial bursary competition for local musical children up to the age of 18. The application form has to be endorsed by the parent(s) or guardian and no personal information or image of the child is divulged to anyone unconnected with WWAA without the express approval of parent or guardian. We hold details of past applicants and winners securely in our archive for historical purposes. This information will only be deleted if we are asked to do so.
Retention of personal information: We only hold information that you have provided to us and will continue to hold it until you ask us to delete it. Please see “Contacting us” at the foot of this policy.
What do we do with the information we gather?
All of the information collected from the website is retained by WWAA. We do not divulge any information to third parties outside of the company without prior consent from the website visitor – unless it is necessary to provide a requested service such as our mailing list.
Securing Your Data
WWAA are committed to ensuring that your personal information is secure. We follow strict policies and adhere to high standards of security when gathering personal information. Various firewall applications have been installed on our website to protect your personal information from being stolen, destroyed or divulged to third parties, unless you have given us permission for the latter. Your personal details are stored at restricted locations which have no unauthorised access.
How do we use the information we gather?
In order to understand your needs and provide you with a better service we will require the aforementioned information. We may use the information for the following reasons:
- internal record keeping
- The improvement of our products and services
- using the email address which you have provided, we will periodically send you promotional emails regarding our concerts offers or other information that may be of interest to you
- to customise the website according to your interests
Cookies are files which can be placed onto your computer’s hard drive, once permission has been given. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your personal preferences, and respond to you as an individual.
Please visit: http://www.aboutcookies.org for more information on cookies.
At WWAA, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyse web page traffic and tailor our website to our customer’s needs. This information is only used for the purpose of statistical analysis.
What Cookies do we use
ss_cvr, ss_cvt, ss_cid, ss_cvvisit, ss_cpvisit, CART, hasCART are cookies used by Squarespace, a web publishing company which we have built our site on, to track use of the website and allow some of the site’s features.
ssAcceptedCookie tells us if you've seen our cookie consent message. If you have, it prevents the message from appearing for another 14 days.
crumb is a session cookie which expires when you exit your browser.
Social sharing cookies
On our blog we use social sharing buttons for services including, but not limited to, Twitter, LinkedIn, StumbleUpon, Share This, Google+ and Facebook. These allow you to share pages with your friends via those networks. Whilst you will be asked to login to use these services, this process is handled directly with the social sharing providers and their databases and servers. These sites may also monitor your usage of these buttons, through the use of external tracking codes that are required to run the buttons on this website.
If you have opted in to join our mailing list, then this may include tracking codes that help us understand who, as well as how many people have opened or clicked on each email. This data helps us to create better emails in the future, and provide you with a better service. This data is stored on the servers of our email partners and covered under their security measures.
Links to other websites
This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Hyperlinks on this site may be shortened. The purpose of which is to hide long links for functionality and tracking purposes.
We do not receive physical products or cash directly in exchange for any reviews or posts. No one has ever paid or will ever pay us for reviews or posts, to avoid any conflict of interest. We only promote the products and services that we trust.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
if you have previously agreed to us including your personal information on our mailing list, you may opt-out at any time. Please see “Contacting us” at the foot of this policy.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that may be relevant to your indicated needs.
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held then please request it. See “Contacting us” at the foot of this policy.
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible at the address detailed below. We will promptly correct any information found to be incorrect. If you would like your right to be forgotten, please let us know. See “Contacting us” at the foot of this policy
How to opt out of cookies
Variations to the Policy
We reserve the right to alter and change information provided in this document at our own discretion and therefore this document should be regularly referred to for updates and variations.
If you have any questions regarding this policy, you may contact us by emailing us on firstname.lastname@example.org calling us on 01983 760655